Privacy Policy

Welcome to BloodBridge

At BloodBridge, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use the BloodBridge website, mobile application, and related services.

By accessing or using BloodBridge, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. About BloodBridge

BloodBridge is a digital platform that connects voluntary blood donors with individuals, hospitals, blood centers, and organizations requiring blood donations.

BloodBridge is not a hospital, blood bank, healthcare provider, or medical institution. Our platform only facilitates communication and donor-recipient matching.

2. Information We Collect

To provide our services, BloodBridge may collect the following information.

Personal Information

When creating an account, we may collect:

Full Name
Email Address
Mobile Number
Date of Birth
Gender
Blood Group
Profile Photograph (Optional)
National ID or Identity Verification (if required)
Address
City and District

Location Information

With your permission, BloodBridge may collect:

GPS Location
Current Location
City
District

Location information is used to match donors and recipients efficiently during emergencies.

Health Information

To facilitate safe blood donation, we may collect:

Blood Group
Last Blood Donation Date
Donor Availability
Donor Eligibility Status
Basic health information necessary for blood donation

BloodBridge does not collect unnecessary medical records or sensitive health information unrelated to blood donation.

Device Information

When using our website or mobile application, we may automatically collect:

Device Model
Operating System
Browser Type
App Version
Device Identifier
IP Address
Crash Reports
Usage Statistics

This information helps improve performance and security.

3. How We Use Your Information

BloodBridge uses your information to:

Connect blood donors with recipients.
Match nearby eligible donors.
Process emergency blood requests.
Verify user identity.
Improve platform functionality.
Send important notifications.
Prevent fraudulent activities.
Provide customer support.
Maintain platform security.
Comply with legal obligations.
Improve user experience through analytics.

4. Location Services

BloodBridge uses location services to:

Find nearby blood donors.
Display nearby blood requests.
Improve emergency response time.
Assist hospitals and recipients in locating donors.

Location access is optional. However, disabling location permissions may limit certain features of the application.

5. How We Share Information

BloodBridge respects your privacy and does not sell, rent, or trade your personal information.

We may share limited information only when necessary:

With Donors and Recipients

Information necessary to complete a blood donation request may be shared, including:

Name
Contact Number
Blood Group
General Location

With Hospitals or Healthcare Organizations

When required to facilitate a donation, relevant information may be shared with hospitals, diagnostic centers, or healthcare organizations involved in the donation process.

With Service Providers

We may use trusted third-party service providers for:

Cloud Storage
Data Hosting
Push Notifications
Analytics
Security Monitoring

These providers only receive information necessary to perform their services.

Legal Requirements

BloodBridge may disclose information if required to:

Comply with applicable laws
Respond to lawful requests from authorities
Protect the rights and safety of users
Prevent fraud or criminal activity

6. Data Security

BloodBridge uses industry-standard administrative, technical, and organizational security measures to protect your personal information.

These measures include:

Secure Servers
Encrypted Data Transmission (HTTPS/SSL)
Access Controls
Authentication Systems
Regular Security Monitoring

Although we strive to provide strong security, no online platform can guarantee absolute protection against unauthorized access.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Prevent fraud
Enforce our Terms and Conditions

When information is no longer required, it will be securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information.
Update inaccurate information.
Correct your profile details.
Request deletion of your account.
Withdraw consent for certain data processing.
Request a copy of your stored information.
Restrict certain uses of your data where legally permitted.

Requests may be subject to verification and applicable legal requirements.

9. Cookies and Similar Technologies

BloodBridge may use cookies and similar technologies to:

Remember user preferences.
Improve website performance.
Analyze website traffic.
Enhance user experience.
Maintain login sessions.

Users may disable cookies through browser settings; however, some website features may not function properly.

10. Third-Party Services

BloodBridge may integrate trusted third-party services including, but not limited to:

Google Maps
Firebase
Cloud Hosting Providers
Push Notification Services
Analytics Platforms

These services have their own privacy policies, and BloodBridge is not responsible for their independent privacy practices.

11. Children's Privacy

BloodBridge is intended for users 18 years of age or older.

We do not knowingly collect personal information from individuals under the age of 18.

If we discover that such information has been collected, it will be removed as soon as reasonably possible.

12. Emergency Blood Requests

When you create a blood request, certain information may be visible to potential donors, including:

Blood Group Required
Hospital Name
Donation Location
Contact Information
Request Date
Emergency Status

Only the minimum information necessary to facilitate blood donation will be shared.

13. Account Deletion

You may request deletion of your BloodBridge account at any time.

Upon deletion:

Your account will be deactivated.
Personal information will be deleted or anonymized where legally permitted.
Certain records may be retained if required by law, fraud prevention, auditing, or dispute resolution.

14. International Data Processing

Your information may be stored or processed on secure cloud servers located in different countries.

By using BloodBridge, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

15. Changes to This Privacy Policy

BloodBridge may revise or update this Privacy Policy from time to time.

Any changes will become effective immediately after publication on the website or mobile application.

Where appropriate, users will be notified through:

Website Notices
Mobile App Notifications
Email Notifications

Your continued use of BloodBridge after any update constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

BloodBridge

📧 Email: hello@bloodbridge.org

🌐 Website: https://bloodbridge.org

Consent

By accessing or using the BloodBridge website, mobile application, or related services, you confirm that you have read, understood, and agreed to this Privacy Policy. You also consent to the collection, use, storage, and disclosure of your information as described herein.